There are a number of steps that our professional flooring technicians take when it comes to “diagnosing” your floors. They are:
- INSPECTION: This is the initial walk-through portion. Your technician will take you throughout the house and show you areas where the carpet has become weak or loosened. This is also a chance to identify any serious damages that you may not have noticed. Heavily soiled or torn sections of carpet will often need repairing or replacement.
- PLANNING: Your technician will make recommendations on how to care for your carpet based on its condition after inspection. This is your chance to get a price quote and ask any questions that might be on your mind. Common questions include what services are necessary and the estimated time that the project will take. Our technicians are happy to provide excellent customer service to you by answering your questions and offering suggestions.
- RESTRETCHING AND TUCKING: This is the process of removing your carpeting from the tack strips and pulling it tight. Your technician will carefully trim the excess carpet away from the edges. The ends of the carpet will be tamped down and the floor covering will be reshaped and re-seamed as necessary. Finally, it will be reattached to the subflooring.
- FINAL INSPECTION: This is a last run through of the home to check that everything looks and feels as it should. Feel free to point out any flaws that you believe were not checked. We strive to provide complete satisfaction for our customers and will do our best to make it right.
The final result of our hard work is a beautifully restored carpet that lies flat and feels great underfoot. You will no longer have to worry about tripping over a ridge or tearing a hole in carpet. Save money and time by using carpet restretching and tucking services from the experts at Roca Carpet in Nanuet.